FAQ
Hi, we’re atyp.
Create. Inspire. Connect.
General
Where is atyp.store based, and what values define its brand?
atyp.store is a modern brand specializing in minimalist and functional metal furniture.
✔️ Designed for versatility & durability
✔️ High-quality craftsmanship & precision
✔️ Easy to assemble for a seamless experience
✔️ Thoughtfully flat-packed for easy transport
We combine aesthetic, practicality, and innovation to create furniture that fits your lifestyle. 🏡
What does sustainability mean to atyp.store?
Sustainability is at the heart of atyp.store.
🌱 We use durable, recyclable materials
🚫 We minimize waste in manufacturing
📦 We eliminate unnecessary plastics in packaging
📉 Our flat-packed shipping lowers carbon emissions
By choosing atyp.store, you support thoughtful design that values both quality & the planet. 🌍♻️
Do you have any physical stores?
Not yet—but we’re working on it! 🚀
📍 Our workshop is in Bánovce nad Bebravou, near Trenčín, Slovakia.
👀 Curious about how our furniture is made? You're welcome to visit & even collect your product in person!
✨ Coming soon: Barcelona, Prague & Bratislava!
📩 Sign up for our newsletter to be the first to know about our future showrooms & pop-ups! 🎉
Products
How are atyp.store products delivered?
Your order will be delivered flat-packed in secure, easy-to-handle boxes to ensure safe transportation and convenient lifting. 🚛📦
✔️ Preassembled components – ready to use
✔️ Simple final assembly – just connect the pieces using smart connectors
✔️ No tools required – quick & effortless setup 🛠❌
We make sure your furniture arrives safe, compact, and easy to put together! 💡✨
What is the standard lead time?
🚀 Furniture: 2-6 weeks
📦 Accessories (in stock): Shipped within 48 hours
🔄 Accessories (out of stock): Up to 6 weeks
We work hard to ensure high-quality craftsmanship while delivering your order as quickly as possible! ⚡🛠
Where are atyp.store products made?
atyp.store products are proudly made in Slovakia, Germany and Sweden.
✔️ Locally produced with precision and care
✔️ High-quality materials from trusted sources
✔️ Advanced manufacturing using automated processes
✔️ Skilled craftsmanship where human expertise is essential
We combine technology and craftsmanship to create durable, modern, and functional furniture. 🏡✨
Can I customize atyp.store furniture?
Yes! We offer full customization for all our products. 🛠✨
✔️ Custom dimensions, colors & finishes
✔️ Tailored designs to fit your space
✔️ Made-to-order solutions for both individuals & businesses
📩 Send us your customization request along with any technical drawings, and we’ll make it happen!
I’m not sure which furniture color to choose. Can you help?
We know that choosing the right color online can be tricky, so we offer material samples to help you decide! 🏡✨
✔️ Order samples of boards, metals, or fabrics – available here
✔️ Need more details? Our support team is happy to provide additional photos & product insights 📷
✔️ We also provide RAL/NCS color codes for precise matching 🎨
💡 Custom orders: You can customize any color for an extra price! 🔥 Explore customization options here
Shopping Online
Can I pay in a currency other than EUR, GBP, CHF, NOK, or PLN?
Yes! You can pay in other currencies, but some payment methods may not be available. 🌍💰
✔️ For alternative currencies, select “Bank Transfer” at checkout and use the provided payment details.
✔️ Need help? Contact our team for a secure payment link. 📩
We’re here to make your shopping experience smooth and hassle-free! 🏡✨
What payment methods are available?
We offer multiple payment options, all free of extra charges! 🏡✨
✔️ Credit/Debit Cards – Visa, Mastercard, American Express, Cartes Bancaires, CartaS
✔️ Digital Payments – PayPal, Apple Pay
✔️ Bank Transfer – Available at checkout (note: your bank may charge additional fees)
✔️ Online Banking – Klarna, Sofort Banking, Przelewy24, iDEAL, EPS
For Bank Transfers, please note that all atyp.store accounts are registered in Slovakia. 📍
We ensure a secure & convenient shopping experience! 🛒🔒
Can I pay in installments?
Yes! We accept payments via Klarna, which offers “pay later” services, allowing you to split your payment into manageable installments. 🛍️💳
Enjoy flexible payments while shopping at atyp.store! 🚀
Is assembly service available?
We currently do not offer assembly services, but don’t worry—assembling our furniture is simple & fun! 🎉
✔️ Preassembled parts with smart connectors
✔️ No tools needed 🛠❌
✔️ Takes only ~15 minutes to put together ⏳
💡 Got an idea for an assembly service? Reach out to us! If it’s a great fit, we might even offer you a share from the sales! 🚀 Contact us here
Am I entitled to a warranty, and how long does it cover?
Yes! All atyp.store products come with a 2-year legal warranty, valid across the EU, starting from the date you receive your order. ✅📅
🔹 What’s covered?
✔️ Manufacturing defects
✔️ Structural integrity issues
🚫 What’s not covered?
❌ Modifications, alterations, or improper repairs
❌ Damage from prolonged exposure to moisture or direct sunlight
❌ Misuse or improper care outside our Care Guidelines recommendations
For full Terms & Conditions, click here. 📜
Delivery
Experiencing delivery issues? What should you do?
Once your order leaves our warehouse, we can’t directly control the delivery, but here’s how you can get updates:
✔️ Check your shipping confirmation email 📩 – it includes the carrier’s contact info.
✔️ Contact the carrier directly for real-time updates. 📦
✔️ Still having trouble? Reach out to our customer support team at 📧 support@atyp.store, and we’ll do our best to assist you! 💬
How much does shipping cost?
✔️ FREE shipping for orders over €100 🆓🎉
✔️ Flat rate of €9.90 for orders below €100 💶
We ensure secure & reliable delivery for every order! 📦✨
Where does atyp.store ship to?
✔️ We ship to all countries in the European Union, the United Kingdom, and Switzerland. 🇪🇺🇬🇧🇨🇭
🌎 Need worldwide shipping? No problem!
📩 Send us your postal code, country, and product name to support@atyp.store, and we'll check the shipping options for you! 🚚✨
How will my parcel be delivered?
For international shipments, we work with trusted freight forwarders to ensure a smooth delivery. 🚚✨
✔️ Door-to-door service – your order arrives directly at your address
✔️ If the first delivery attempt fails, contact the carrier to schedule a second attempt
📩 You’ll receive tracking details in your shipping confirmation email for real-time updates! 🔍📦
How long does delivery take?
📍 Slovakia & nearby countries: 2-3 days 🚚
🌍 Other European countries: 4-7 days 📦
You’ll receive a tracking link once your order ships for real-time updates! 🔍✨
How will I know my order is on its way? Can I track the delivery?
Yes! Once your order has been shipped, you’ll receive a shipping confirmation email 📩 with:
✔️ A tracking link to follow your parcel’s journey 🔍🚚
✔️ Estimated delivery time ⏳
Stay updated and track your order in real-time! ✨
Current Order
I didn’t get an order confirmation—what should I do?
1️⃣ Check your spam & newsletter folders – sometimes emails land there. 📬
2️⃣ Still can't find it? Contact our team at 📧 support@atyp.store, and we’ll resend it ASAP! 🚀
How can I receive an update on my order?
✔️ The fastest way is to contact our customer team at 📧 support@atyp.store
✔️ We operate Monday to Friday, 9 AM – 5 PM 🕘📆
✔️ We usually respond within 3 working days ⏳
✔️ Check your spam folder! 📩 We send regular order updates, but sometimes they land there.
We're here to keep you informed! 🚀✨
Can I change the details of my order?
Yes! You can modify your order until it has been shipped. 🚚
✔️ Order changes (e.g., product, color, quantity) – may affect lead time ⏳
✔️ Shipping address – can be updated anytime before dispatch 📍
📩 To request changes, contact our support team at support@atyp.store as soon as possible! ⚡
Returns & Refunds
Can I return my product?
We want you to be 100% satisfied, but we understand that sometimes returns are needed. 🏡✨
✔️ You can return your product within 30 days 📅
✔️ The item must be unused, undamaged, and in its original packaging 📦
✔️ Sample sets are non-returnable
✔️ The customer covers return shipping costs 🚚
📩 For returns, contact our support team at support@atyp.store.
What do I do if my order arrives damaged?
If your order arrives damaged or incomplete, please follow these steps:
✔️ Inspect your product(s) within 14 days of delivery 📅
✔️ Document the damage (photos of the product & packaging) 📸
✔️ If possible, do this in the presence of the carrier 🚚
✔️ Contact us at support@atyp.store with the details
💡 We’ll find the best solution for you! Depending on the damage and your preference, we will:
🔹 Repair or replace the item 🛠
🔹 Offer a partial or full refund 💰
Work with atyp
How do I apply for a job?
You can explore and apply for all current job openings on our careers page. 🚀
That’s the best place to start your journey with atyp.store! ✨
How do I collaborate as an influencer?
We love connecting with creators who share our vision! ✨
✔️ If you’re interested in collaborating, reach out to our PR & marketing team at 📩 contact@atyp.store.
Let’s create something amazing together! 🚀🎥
How do I open a trade account or receive a B2B offer?
Join our B2B platform for professionals and enjoy:
✔️ Special pricing & discounts 💰
✔️ Exclusive delivery options 🚛
✔️ A dedicated account manager 🤝
📩 Contact our B2B team at business@atyp.store for more details! 🚀
Collections
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Living Room
Transform your living room into a stylish and functional space with Atyp.store’s...
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